30-day postage paid returns

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Refund Policy

We want you to feel confident shopping with us. That’s why we offer a 30-day return policy. You have 30 days from the date you receive your item to request a return.

Eligibility for Returns

To qualify for a return, your item must be:

In the same condition as when you received it

Unworn or unused

With all original tags

In its original packaging

Accompanied by the receipt or proof of purchase

How to Start a Return

To begin the return process, please contact us by email. Once your return is approved, we’ll send you a prepaid return shipping label along with instructions on how and where to send your package.
Important: Items sent back without prior return authorization will not be accepted.

For any questions about returns, feel free to contact us at our email.

Damages and Issues

Please check your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item. We’ll review the issue promptly and make it right.

Non-Returnable Items

Some items cannot be returned, including:

Perishable goods (e.g., food, flowers, plants)

Custom products (e.g., personalized or special orders)

Personal care items (e.g., beauty products)

Hazardous materials, flammable liquids, or gases

We also do not accept returns on sale items or gift cards.

Exchanges

The quickest way to receive the item you want is to return your current purchase. Once the return is approved, you can place a new order for the replacement item.

Refunds

After we receive and inspect your return, we’ll notify you whether your refund has been approved. If approved, a refund will be issued to your original payment method. Please note it may take additional time for your bank or credit card company to process and post the refund.